The Talon Guard GPS App is a personal risk management tool designed to assist international travellers make informed choices on their security arrangements and their personal operating profile while deployed in challenging environments.
The Watch Keepers are on call for the duration of the subscribers deployment and will ensure that a schedule of permanent cover is in place where clients are monitored round the clock for the period they have subscribed to. The Watch Keepers receive regular training in crisis response procedures and familiarise themselves with the subscriber’s travel profiles, area threat analysis and preparation for the most likely incident scenarios. The control room dashboard is designed to capture an extensive array of time-critical and location evidence to support an active recovery or protective advisory plan.
The Talon Guard App sports a number of travel risk management features which when incorporated with the tracking concept are, very powerful personal security measures that can be forwarded to a host project safety department, emergency responder agency or embassy to facilitate a recovery operation for a client in distress.
Track
GPS Tracking is the most effective level of travel risk management. It also provides the traveller with an increased personal assurance and a general sense of security support.
GPS Tracking is the most effective level of travel risk management. It also provides the traveller with an increased personal assurance and a general sense of security support.
Monitor
In order that the TRM plan to is be effective, the traveler must have a method of external monitoring of their location and the surrounding security environment. Guidance must be made available in response to anticipated or actual events.
In order that the TRM plan to is be effective, the traveler must have a method of external monitoring of their location and the surrounding security environment. Guidance must be made available in response to anticipated or actual events.
Respond
A timely response to an incident or User activated alert is the fundamental aspect of supporting travelers with a tracking system. by having a dedicated watchkeeper ready to provide immediate advice and security guidance is the key to Travel Risk Management.
A timely response to an incident or User activated alert is the fundamental aspect of supporting travelers with a tracking system. by having a dedicated watchkeeper ready to provide immediate advice and security guidance is the key to Travel Risk Management.
- Profile Registration
- Tracking Schedule Booking
- Country Risk Rating
- Travel & Itinerary Submission
- Security Alert Notifications
- Map & Live Tracking (Live Track & Stand-By modes)
- SOS Alert Button
- Remote Access to Device Microphone if SOS is activated.
- Proof of Life & Duress Code Word
- Photo Upload Log
- Location Safety Check-In
Risk Assessment
The traveler must understand the risks that they may encounter and prepare accordingly
Travel Plan
The traveler must ensure that they are fully aware of all the details and the entry processes for their destination
Communication
The traveler must ensure that they have compatible network services or roaming settings prior to arrival
Itinerary
The Traveler must have established good liaison with the host contact to ensure clear instructions for coordinating with logistics
Security Plan
The traveler must adopt the correct security protocols and security support recommended in the risk assessment
Tracking Process
Track
To maintain and update the members geographical location by electronic device’s, GPS systems and personal location beacons.
Monitoring Process
Monitor
The tracking operator will focus on the traveler’s area and monitor news feeds and all available security feeds available on the open-source network and other security platforms linked to the area relating to any significant events that could impact the members personal security or business continuity.
Support Process
Support
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Respond
The tracking operator is trained to maintain a level of resiliance and reassurance when receiving and responding to an ‘SOS Activation’ or an imminent threat call, via the Hotline. In most cases the situation can be resolved by in-country Points of Contacts, but If required the tracking operator may revert the member to a regional or incident subject matter expert (SME)or the duty Watchkeeper for best practice guidance depending on the nature of the emergency.
Escalate Process
Escalate
During an evolving incident where a member has activated the SOS alert or has confirmed verbally that they are facing an imminent threat, an emergency escalation process will be triggered. Local Points of Contact will be notified of the incident and requested to escalate to the project security department or local security services.
Recovery Process
Recover
During an evolving incident where a member has activated the SOS alert or has confirmed verbally that they are facing an imminent threat, an emergency escalation process will be triggered. Local Points of Contact will be notified of the incident and requested to escalate to the project security department or local security services.
Talon Guard Members can choose to adopt two versions of the GPS tracking service.
Allows the Talon Guard operations team to monitor the user’s live location 24hrs a day or as long as the user’s device has power and a network connection.
This option may be the preferred tracking schedule for individuals in more relaxed travel risk areas. It does not emit a live signal on the operations teams monitors but still stores the user’s location data on the daily check-in. In the event of an imminent threat, the SOS activation will auto revert the device to live track status.
- Missed Check-In
- Lost Tracking Signal
- Loss of Network Connectivity
- Emergency Assistance Call (EAC)
- EAC with Duress Code Word
- SMS Security Incident Alert
- SOS Activation Alert
- Civil Unrest
- Xenophobic violence
- Active Shooter
- Communal Violence
- Terrorism
- Armed Conflict
- Crime
- Missed Check-In
- Lost Tracking Signal
- Loss of Network Connectivity
- Emergency Assistance Call (EAC)
- EAC with Duress Code Word
- SMS Security Incident Alert
- SOS Activation Alert
- Auto Notification out after 30 Mins.
- Direct call to users mobile after 1-Hour.
- No Response call the next in country contact.
- No response call 2nd in country contact.
- No Response call accommodation venue to check users room phone.
- No Response request accommodation venue to check user’s room.
- Not present call drivers No:
- No Response Repeat actions 2-7 every hour.
